A Meta ads agency that tracks every dollar back to a sale
Facebook and Instagram are where your customers already spend their time. We build and manage Meta campaigns that put your business in front of the right people, and track what every dollar brings back.
Sound Familiar?
These are the problems we solve every day for businesses like yours.
Creative fatigue killing performance
Run the same ads too long and engagement drops, costs climb, and your audience learns to scroll straight past you.
Targeting too broad or too narrow
Too broad and you pay to reach people who will never buy. Too narrow and costs climb while reach dries up.
No clear funnel strategy
Running conversion campaigns at cold audiences burns budget. People rarely buy from a brand they met eight seconds ago.
Tracking gaps after iOS changes
Privacy updates broke tracking for many advertisers. If you can't see what's converting, you can't optimise anything.
What's included
Here's what the work covers.
Audience Targeting
Find the people most likely to buy, not just scroll past
Creative Development
Ads built to stop the scroll in feed, Stories and Reels
Funnel Campaigns
Move people from first look to enquiry, step by step
Retargeting
Re-engage website visitors and warm leads
The ad creative styles we produce
Performance Max and Meta both live or die on creative. Benefit callouts, us-vs-them comparisons, lifestyle heroes, promo frames and more. A wall of the static ad styles and formats we can build for your campaigns.
Style and format examples from our creative library, shown for illustration.
From sign-up to your first report, step by step
The order we build a new Meta account in, from the first email to your first monthly report. Where a step needs something from your side, it says "From you".
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Onboarding by email
We start by email rather than a kickoff meeting, unless you'd like one: what we need access to, your brief, who signs off what, and the date of your first update.
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Accounts, billing and your brief
We check your Business Manager, Facebook Page, Instagram account, ad account and pixel, and verify your domain. The ad account bills your own payment method. Then we agree the campaign brief: budget, objective, audiences, the creative you already have, and what competitors are running in Meta's Ad Library. From you: access and the brief.
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Tracking built and tested
The Meta Pixel and its events, the Conversions API alongside it, deduplication and Event Match Quality, all tested before any ad goes live.
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Campaign structure and audiences
A clear naming convention, a broad prospecting campaign with the budget set at campaign level, and a separate retargeting campaign. Custom audiences, lookalikes where there's data to build them from, and exclusions so existing customers aren't targeted as new ones.
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Creative and copy
A written creative brief, several copy angles, and launch creative built to the size each placement needs.
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Lead forms, where they fit
For lead generation, a Meta Instant Form is built and a test lead is sent through to your CRM or inbox before launch. From you: your privacy page link and access to wherever leads should go.
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Pre-launch checks and launch
Settings, Pixel and Conversions API firing, creative checked for spelling, branding and Meta's ad policies, landing pages live and fast, budget confirmed and audiences large enough. Then launch, with the first 24 to 48 hours watched for rejected ads.
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The early weeks
Weekly optimisation starts. The first creative winners are chosen, and structure, audiences and bidding are refined once there's real data.
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Your first report and quarterly review
Your first monthly report arrives, and the first quarterly review is booked in.
Tracking from ad to enquiry, tested before we spend
Before launch we set up the Pixel and the Conversions API side by side, check each lead is counted once, and test every event.
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Form or thank-you page
Someone completes your enquiry form, or a purchase in your online shop.
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Meta Pixel, in the browser
Installed through Google Tag Manager: Lead on your form or thank-you page, PageView on every page and ViewContent on key pages.
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Conversions API, from the server
The same event is sent from the server, set up to suit your platform, carrying the same event ID as the browser event.
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Counted once
Events Manager shows the event as 'Browser & Server', and the total matches the real number of enquiries, not double.
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The campaign goal
Campaigns built for leads or sales are set to optimise for that event.
How we set it up
The checks behind the diagram, done before launch, with the last two where they apply.
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Your domain verified
Verified in Meta Business Manager, by DNS record where we can and a meta tag where we can't.
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Every event tested
Each event checked in Tag Manager's preview and Meta's Pixel Helper, then fired in Meta's Test Events tool. Custom conversions are created for events based on a page address.
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Event Match Quality checked
We aim for a score of 6 or higher, ideally 8.
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Online shops send the whole funnel
AddToCart, InitiateCheckout and Purchase, so sales and return on ad spend can be reported.
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Ad source carried into your CRM
Where you use a CRM, each lead can arrive on its record with the ad source attached.
Creative we brief, build and test
Every ad starts from a written brief and goes out as one of several versions, so there is always something to test and something ready to replace a tired ad.
Landing pages built for the campaign, not your homepage
Where a page will help, we build one for a single service, so the ad and the page say the same thing. Before launch, every page we send ads to is checked to be live and fast.
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The header carries the logo and a tap-to-call button, with no menu to wander off into.
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Google reviews, tip fees included and the lifting done for you sit at the top, not at the bottom of the page.
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The page does one job, so the headline names the service and the area.
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The price range and the start of the quote form are in view before any scrolling.
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Quote requests and taps on the phone number were tracked before the ads launched.
When the form lives inside Facebook or Instagram
For lead generation, the enquiry form can open inside Facebook or Instagram, so people enquire without leaving the app. Meta calls it an Instant Form.
Nothing goes live until a test lead has travelled the whole path to wherever your leads need to land.
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The right form type
A quick, simple form, or one that adds a review step before people submit, chosen to suit the leads you want.
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Questions written for your service
Qualifying questions that fit the work you do, not a generic name-and-email form.
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Your privacy policy linked
The form links to the privacy page on your own website.
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A next step on the thank-you screen
After someone submits, the thank-you screen gives them something to do next, such as calling you or visiting your site.
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Leads straight to your CRM or inbox
Each lead is sent to your CRM or inbox, with an automatic reply to the lead where your setup allows.
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Tested before launch
We send a test lead through the form and confirm it arrives in your CRM or inbox within five minutes.
What happens in your account every week, month and quarter
Ongoing management is a set routine with written rules, not a vague promise. These are the jobs on our list.
Weekly
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Frequency
Prospecting ad sets are paused above a frequency of 3, and retargeting above 5.
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Creative fatigue
Watched through a falling click-through rate and a rising CPM.
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Audiences and placements
Budget moved toward the audiences and placements that are working.
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Cost per lead or sale
The trend checked against your target.
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Lead quality and ad approvals
Your feedback on the leads, and any disapproved ads or policy flags dealt with.
Monthly
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New creative
At least 2 to 3 new versions. About a quarter of creative is replaced each month, and any ad showing fatigue is replaced sooner.
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Audiences, copy and budget
Custom audiences refreshed, new lookalikes and copy angles tested, exclusions updated, and budget moved between campaigns.
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Your monthly report
What happened, what worked, what didn't and what we'll do next.
Quarterly
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Account audit and strategy review
A full account audit, a review of competitors' creative in Meta's Ad Library, a strategy review with you, new objectives or formats to test, and the Pixel and Conversions API setup rechecked.
Rules we hold to
How we test, scale and cut.
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One change per test
The hook, the visual, the call to action or the copy length, tested one at a time for 3 to 7 days at equal budget. The winner is the lowest cost per result with at least 1,000 impressions per version.
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Hands off while Meta learns
After launch we hold off on changes while Meta's learning phase runs.
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Scale on a steady result
Only once cost per result has held below target, or return above target, for 7 or more days and learning has finished. Budgets rise no more than 20% at a time, every 3 to 5 days, and winning ad sets are copied to new audiences.
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Cut what is not working
An ad set is cut when its cost per result runs over 3 times target after 5,000 or more impressions, or when twice the target cost has been spent with no conversions.
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Every change is recorded
Each change is logged on the day with the reason, so your report can say what moved and why.
How we report, and what the report shows
Every calendar month you get a report that says what happened and what we'll do next, and ties any movement to the change behind it where we can. Short tables rather than essays, and every figure labelled with where it came from.
What the monthly report covers
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The numbers that matter
Spend against budget, results, cost per result, click-through rate, CPM and frequency, with return on ad spend for online shops.
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Creative and audience breakdown
Which ads and audiences did the work, looked at by campaign, ad set and ad before we draw a conclusion, so a losing ad set can't hide in an average.
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Month on month, like for like
Each month is compared with the figures we reported at the time, so numbers don't shift between reports.
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Meta's figures labelled
Figures reported by Meta are marked as platform-reported, with the source and date range stated.
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Changes tied to results
When a number moves, we tie it to the dated change behind it from our change log, or say plainly that the cause isn't established yet.
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What we'll do next
What worked, what didn't, and what we'll do next month. Each quarter we also run a strategy review with you.
Real results from real campaigns
See what we have achieved for businesses like yours, with real outcomes we can point to.
E-commerce · New Zealand
The Cookie Collective: 10.68x on Meta, 11.6x on Google
Seasonal campaigns on Meta, a year of creative testing, and a lean Performance Max campaign on Google
Professional Services
Professional services firm: $16.02 cost per lead held at scale
Lead quality held steady even as the budget scaled up hard
Trades & Services
Trades business: qualified leads at $7.21
Sharper targeting turned ad spend into a steady stream of jobs
Real Estate
Solo real estate agent: seller leads at $39.72
First to the kitchen table, and first to win the listing
Other Paid Ads Services
Google Ads
We're a Google Ads (AdWords) management company for New Zealand businesses. We build and manage Search, Shopping, Display and Performance Max campaigns, track every conversion back to the keyword that earned it, and never lock you into a contract.
LinkedIn Ads
LinkedIn is where B2B decisions happen. We build LinkedIn campaigns that put your business in front of the exact job titles, companies and industries you want to win, and turn that precision into qualified leads.
Ads Strategy
Successful advertising starts before the first dollar is spent. We research your market, pick the right channels, and build the campaign structure and tracking that make your budget work from day one.
Retargeting
Most visitors leave without converting, and most never come back on their own. Retargeting keeps your business in front of the people who already showed interest, so you're there when they're ready to buy.
What our clients say
Real reviews from the businesses we have built, ranked and run campaigns for.
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support.
The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!
Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support.
It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind.
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.
Most of all he actually gets the results he says he will.
Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure.
I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to.
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result.
The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development.
I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.
Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy.
They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future.
I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use.
It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough.
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.
Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager.
We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly.
Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running.
Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible.
Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed.
Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!!
Highly recommend to anyone looking to get their website done.
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man.
From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent.
What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run.
The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background.
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems.
Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side.
Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.
The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be!
We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified.
If you want to be in safe hands, choose Lucid!
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
Frequently Asked Questions
Got questions? We have got answers. Here are some common questions about working with us.
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