Google AdWords management that gets you more customers
We're a Google Ads (AdWords) management company for New Zealand businesses. We build and manage Search, Shopping, Display and Performance Max campaigns, track every conversion back to the keyword that earned it, and never lock you into a contract.
Sound Familiar?
These are the problems we solve every day for businesses like yours.
Wasting money on irrelevant clicks
Poor keyword targeting and missing negative keywords drain your budget on searches that were never going to convert.
No idea what is actually converting
Without proper conversion tracking you can't tell which campaigns, keywords or ads produce real enquiries, so every decision is a guess.
Rising costs with declining returns
Unoptimised campaigns get more expensive over time as quality scores slip and competitors tighten their targeting.
Set-and-forget campaigns
A campaign nobody touches does not hold steady. It slowly bleeds budget into underperforming keywords and tired ads.
What's included
Here's what the work covers.
Campaign Strategy
Campaigns structured around high-intent searches
Keyword Research
Find the searches that convert, cut the ones that don't
Ad Copywriting
Ads written to win the click against every competitor on the page
Bid Management
Bids adjusted weekly to get more from every dollar
The ad creative styles we produce
Performance Max and Meta both live or die on creative. Benefit callouts, us-vs-them comparisons, lifestyle heroes, promo frames and more. A wall of the static ad styles and formats we can build for your campaigns.
Style and format examples from our creative library, shown for illustration.
How we set up your account, in order
The order we build a new account in. Where a step needs something from your side, it ends with "From you".
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Access and account links
The account stays in your name. We send a manager access request, then link Google Analytics and Search Console, plus your Business Profile or Merchant Center where it applies. From you: your account ID, accepting our access request, and access to your Analytics, Search Console, Tag Manager and website.
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Your campaign brief
We agree your monthly budget, your target cost per lead or return on ad spend, the areas you serve, the landing pages, and who you're up against. From you: the brief.
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Tracking planned, built and tested
We decide which actions count as real enquiries, build the tracking, and confirm a real test enquiry is recorded before any ad goes live.
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Campaign structure and settings
Campaign types are chosen for the goal: Search and Performance Max for leads, Shopping and Performance Max for online stores. Location targeting and the daily budget are set deliberately, and Search Partners and Display start switched off.
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Keyword research
A seed list built with you, then researched and qualified on search volume, buying intent, cost per click and relevance. Keywords are grouped 5 to 15 per ad group, starting on exact and phrase match, with a negative list in place before launch. From you: input on the seed list.
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Ads and assets
Responsive search ads for every ad group, plus sitelinks, callouts, call and location assets. Every number in an ad is sourced or approved, and no ad promises an outcome.
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Pre-launch checks and launch
We run our pre-launch checks and launch, then watch the account closely over the first 48 hours for disapproved ads, using Google's ad preview tool rather than searching for the ads ourselves.
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After launch
The weekly routine starts, then come your first monthly report and your first quarterly review.
Tracking proven before your ads go live
Google's bidding learns from what you tell it counts as a result. So before a dollar is spent, we decide what's worth paying for, track it, and prove the tracking works with a real enquiry.
- 01
Form or tap-to-call
Someone sends your enquiry form, or taps your number on their phone.
- 02
Tag fires
Forms are tracked through Google Tag Manager on the submit or thank-you page. Where call tracking is set up, a call counts once it passes 60 seconds. Taps on your number are tracked separately.
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Primary conversion
Only real outcomes (forms, calls and purchases) are Primary. Softer signals like downloads stay Secondary.
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Test enquiry recorded
Before launch we submit a real test enquiry and confirm Google Ads records it, then watch the conversion status over the first 48 hours.
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Bidding learns
Automated bidding learns from conversion history, so it learns from real enquiries rather than page views.
How we set it up
The parts of the setup that decide what Google learns from.
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What counts is written down first
Google's bidding works toward Primary actions only (Google Ads Help on primary and secondary conversion actions). A newsletter sign-up marked Primary teaches it to buy sign-ups.
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Enhanced conversions
Our standard setup also passes hashed email and phone from your forms to Google, known as enhanced conversions.
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Online stores send the order value
Every order sends its transaction ID, value and currency, tested with an order, so return on ad spend is measured against real revenue.
The Google Ads settings we change, and why
A new account works the way Google sets it up unless someone changes it. These are the settings we look at on every campaign. Where a row describes how Google works, it's from Google Ads Help, checked October 2026.
Landing pages built for the campaign, not your homepage
Where a campaign needs it, we build a page for that one service, so the search, the ad and the page all say the same thing. Every page we send ads to is checked against the same list, including loading in under three seconds and working properly on a phone, and we review how it performs each month.
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The headline repeats the search, rubbish removal Auckland, so people know straight away they are in the right place.
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Reviews and the reasons to book sit where people look first, not at the bottom of the page.
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A short form and a call button are in view without scrolling. On dedicated pages we usually remove the menu, so there's nowhere to wander off to.
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Quote requests and taps on the phone number are both tracked from day one.
What happens in your account every week, month and quarter
Ongoing management is a set routine, not a vague promise. These are the jobs on our list, and the rules we hold to when we make changes.
Weekly
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Search terms and negatives
We read the search terms, add negatives and pick up new keywords worth bidding on.
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Ads and Quality Score
Weak ads paused and new ones tested. Quality Scores under 6 are worked on through the ad or the landing page.
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Device, location and time of day
Checked for spend that does not convert, and excluded where it doesn't pay.
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Budget pacing
Spend checked against your monthly budget.
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Tracking check
Conversion data checked for anything that looks like a tracking break. Hundreds of clicks and no conversions points to tracking first, not a verdict on your market.
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Competitor activity
Auction insights checked for competitor activity.
Monthly
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Performance review and budget moves
A full performance review, budget moved between campaigns, a Quality Score audit and a competitor check.
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Ad and landing page tests
A new ad copy test and a review of how each landing page is performing.
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Your monthly report
What happened, what we changed and what we will do next.
Quarterly
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Strategy review with you
A structure review, keyword expansion, a landing page refresh or test, and cost-per-lead or return on ad spend targets reset.
Rules we hold to
How we make changes to your account.
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Scale in steps
Budgets go up in 15 to 20% steps, not big jumps.
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Cut keywords that do not pay
We pause a keyword whose cost per conversion runs over three times target for two weeks or more with 100 or more clicks.
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Cut ad groups that do not convert
An ad group with no conversions after 200 or more clicks is paused.
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The negative list keeps growing
A negative keyword list that never grows is the clearest sign nobody is working the account. We read the search terms and add negatives every week.
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Every change is recorded
We record each change with its date and the reason, so your report can say why a number moved.
How we report on your ads
Every month you get a report that says what happened, what we changed and what we'll do next. Plain numbers, each one labelled with where it came from.
All campaigns
Overview
What the monthly report covers
- 01
The numbers that matter
Spend, impressions, clicks, click-through rate, conversions and cost per conversion, with revenue and return on ad spend for online stores, plus a campaign-by-campaign table.
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Search terms and negatives
The search terms worth acting on, and the negatives we added that month.
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Month on month, like for like
Each figure sits beside the number we reported last month, because late conversions can change a past month's total.
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Changes tied to results
When a number moves, we tie it to a dated change we made, or we say the cause isn't established yet.
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A source on every figure
Each figure is labelled with its source and date range, and figures reported by the ad platform are marked as such.
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What we'll do next
The report closes with what we will do next month, and why. Each quarter we also run a strategy review with you.
Taking over an account: what we found, and what we changed
We audit before we touch anything. These are problems we found in accounts we took over, and what we changed.
| As we found it | After the rebuild |
|---|---|
| Tracking broken by repeated website rebuilds | One verified enquiry conversion as the account's single goal, with the same tracking on every page |
| Overlapping campaigns competing for the same searches | Overlapping campaigns consolidated into one, built around that goal |
| 30+ legacy campaigns left in the account | Legacy campaigns paused and the account rebuilt from a clean slate |
| Spend spread thin, main campaigns capped at peak hours | One focused search campaign with tightly themed ad groups on phrase and exact match only |
| Most visitors on phones, the form below the fold | Dedicated landing pages per service, each with the form in view and its own tracking |
| Ads paused, and Google unable to tell which clicks became enquiries | Ads switched back on only once the conversion was confirmed recording |
Free download
Launching Google Ads? Run this first
23 checks to set up before you spend a dollar: tracking, structure, keywords, negatives and landing pages.
Get the free checklistFree PDF, 10 pages
Real results from real campaigns
See what we have achieved for businesses like yours, with real outcomes we can point to.
E-commerce · Beauty & Skincare
Skincare retailer: 8x ROAS on Google Shopping
A consistently profitable channel, not just a one-off good month
E-commerce · New Zealand
The Cookie Collective: 10.68x on Meta, 11.6x on Google
Seasonal campaigns on Meta, a year of creative testing, and a lean Performance Max campaign on Google
Local Service · Transport
Taxi and transfer operator: 5,000 bookings at $3.42
High-volume bookings that kept per-ride economics healthy
Local Service · Home Services
Window cleaning business: leads at $12.49 across 30 months
Steady enquiries through quiet months and busy ones alike
Other Paid Ads Services
Meta Ads
Facebook and Instagram are where your customers already spend their time. We build and manage Meta campaigns that put your business in front of the right people, and track what every dollar brings back.
LinkedIn Ads
LinkedIn is where B2B decisions happen. We build LinkedIn campaigns that put your business in front of the exact job titles, companies and industries you want to win, and turn that precision into qualified leads.
Ads Strategy
Successful advertising starts before the first dollar is spent. We research your market, pick the right channels, and build the campaign structure and tracking that make your budget work from day one.
Retargeting
Most visitors leave without converting, and most never come back on their own. Retargeting keeps your business in front of the people who already showed interest, so you're there when they're ready to buy.
What our clients say
Real reviews from the businesses we have built, ranked and run campaigns for.
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support.
The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!
Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support.
It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind.
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.
Most of all he actually gets the results he says he will.
Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure.
I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to.
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result.
The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development.
I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.
Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy.
They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future.
I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use.
It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough.
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.
Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager.
We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly.
Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running.
Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible.
Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed.
Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!!
Highly recommend to anyone looking to get their website done.
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man.
From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent.
What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run.
The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background.
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems.
Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side.
Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.
The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be!
We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified.
If you want to be in safe hands, choose Lucid!
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
Frequently Asked Questions
Got questions? We have got answers. Here are some common questions about working with us.
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