Google AdWords management that gets you more customers

We're a Google Ads (AdWords) management company for New Zealand businesses. We build and manage Search, Shopping, Display and Performance Max campaigns, track every conversion back to the keyword that earned it, and never lock you into a contract.

Sound Familiar?

These are the problems we solve every day for businesses like yours.

Wasting money on irrelevant clicks

Poor keyword targeting and missing negative keywords drain your budget on searches that were never going to convert.

No idea what is actually converting

Without proper conversion tracking you can't tell which campaigns, keywords or ads produce real enquiries, so every decision is a guess.

Rising costs with declining returns

Unoptimised campaigns get more expensive over time as quality scores slip and competitors tighten their targeting.

Set-and-forget campaigns

A campaign nobody touches does not hold steady. It slowly bleeds budget into underperforming keywords and tired ads.

Years managing paid campaigns
7+
Leads delivered
10,000+
Client revenue generated
$1M+

What's included

Here's what the work covers.

01

Campaign Strategy

Campaigns structured around high-intent searches

02

Keyword Research

Find the searches that convert, cut the ones that don't

03

Ad Copywriting

Ads written to win the click against every competitor on the page

04

Bid Management

Bids adjusted weekly to get more from every dollar

The ad creative styles we produce

Performance Max and Meta both live or die on creative. Benefit callouts, us-vs-them comparisons, lifestyle heroes, promo frames and more. A wall of the static ad styles and formats we can build for your campaigns.

Punny headline promo with lifestyle photo
Person pointing at UI pop-up with 'Hot Take'
Feature-checklist product hero with lifestyle photo
Product trio with faux social post overlay
Smartwatch over mountain-road hero
Gloved-hands product prep hero
Don't Buy This Serum - Benefit Callouts
Surreal hand-serving product hero on white
Automotive product hero at sunset
Central subject with radiating labeled benefit callouts on warm bg
Lifestyle pet photo with benefit callouts
Kid on bandage-textured slide with product pack
Model holding hair oil with bold typographic claim
Glass-card quote over luxe interior photo
Search vs. Solution - Hydraglow Even Glow
Kitten + product-pack pet hero
Ojai Mountain Ridge - Scenic Backdrop with Door Hanger
TUFF+ Bottle - Headline and Billboard Ad
Ideal Fuel box with fruit on a balance scale
Product floating in desert-canyon hero
Smartwatch heart rate monitoring ad
New Age Vitamin C Gummies - Immune Defense
Discount on sunglasses with payment option
Headphones over landscape offer hero
Doorstep international delivery concept
Product-in-context with playlist overlay
Product-with-model hero inside a photo-frame arch on bright sky backdrop
Lightflame Toaster: Perfect Morning Headline
Diagonal photo-mask collage with product cutout
Anatomical lava-stomach pharma hero
Child hugging oversized product bottle
Floating social-post mockup product hero
Product hero with trust badges and lifestyle scene
Dramatic product-in-stone-hand hero
Gunsan Electric Delivery - Happy Customer and Worker
Product pouring into bowl with feature callouts
Floating product pack with orbiting fresh ingredients on gradient
Polaroid product frame with happy subject
Reed diffuser in a cozy living room setting
Giant product leaning on model type-hero
Woman with suitcase in Venice
Cookware set with benefit callouts and CTA
Hydration bottle with battery-charge metaphor
Holiday greeting with inside-box POV
Industrial drum on refinery skyline
Centered conceptual illustration greeting
Phone mockup with overhead lifestyle scene
Giant product bag miniature-world hero
Overhead flat-lay food menu spread on bright white surface
Miniature workers on fiber-optic cable
Cinematic vehicle motion hero
Full-bleed product hero with bold overlaid headline
Luxury scent diffuser and oils with lifestyle shot
Collage hook headline over cutout living-room set
Product lineup lifestyle poster
Handoff closeup with two-tone headline
Newspaper-mockup summer sale hero
Gexipay phone screen with benefit callouts
Phone lock-screen notification mockup over interior
Minimal discount offer product still life
Pet portrait with hand-drawn thought bubble quote
Room Diffuser - Fragrance Notes with Descriptive Arrows
Vitamin C+ bottle with swirling pills
Bold sale flyer with animal photo cutout
Held newspaper promo announcement
Surreal product-showcase tunnel of school supplies
Four-season split-panel drink lineup
Three-variant product comparison quiz
Poolside sunscreen flat-lay, luxury resort mood
Kid with upward arrow and floating ingredient callouts
Lifestyle baby product with top headline and CTA
S-curve product feature-callout
Miniature workers on cracked lips hero
Nationwide wholesale map concept
Warm macro hand-and-paw emotional hero
Black Friday lipstick promo on yellow
Newspaper ad - Buy her candles
Rugged action hero with product inset
Dreamy product-on-swing over clouds
Product bursting through browser screenshot
Emotional lifestyle hero with product inset
Curtain-reveal home accessories hero
Clean feature-callout product benefits
Cartoon kids peeking product-group hero
Soft warm product hero on plush towel with script headline
Pet product bag hero with mascot animal
Animated appliances power-backup lifestyle
Airy minimalist product hero with cutout sofa
Baby product hero with headline overlay
Cat biting cable durability lifestyle
Pet climbing branded box hero
Safety gear shield product hero
Cove bottle with benefit callouts
Creative Manda - Wrench conceptual ad
Grid of five animal faces peeking over panels with headline and CTA
Phone-notification food teaser hero
Bold headline pet hero on solid color
Mecha construction giant hero
Centered pet with radial benefit icons and headline
Chat-bubble food hero on textured table
Urban-mobility backpack lifestyle hero
Floating island product hero with sky backdrop
Surreal black-hands cloche reveal hero
Minimal promo announcement with floating cutout objects on flat color
Typographic furniture-cutout manifesto
Baby-skin closeup with feature callouts
Your problems vs our solution layout
Comfort calling UI with snooze and answer options
Editorial lifestyle photo with pill-label callouts
Product advantages feature infographic
Sprouted Moong Instant Mix - Benefit Icons
Looking-into-shopping-bag gadget hero
Editorial interior close-up with hand touching wood surface
Seasonal beach product hero with playful type
Moody nursery scene with hanging door sign
Fruit energy-drink trio on tri-color backdrop
Smart-home switch problem/solution lifestyle
Pet holding product pouch with speech-bubble callouts
Product emerging from phone screen with right-aligned question hook
Us-vs-them checkmark comparison with product
Runner with watch - 'Keep the lead' copy
Cat eating with benefit-orbit callouts
That Cream - Testimonial Focus
CFO Gazette Finance Report
Orange Productions tumbler ad - Benefit headline
Model holding sunscreen with bold text overlay
Lifestyle photo top with torn-paper text panel below and CTA
Som Power bottle - supports text with benefit callouts

Style and format examples from our creative library, shown for illustration.

How we set up your account, in order

The order we build a new account in. Where a step needs something from your side, it ends with "From you".

  1. Access and account links

    The account stays in your name. We send a manager access request, then link Google Analytics and Search Console, plus your Business Profile or Merchant Center where it applies. From you: your account ID, accepting our access request, and access to your Analytics, Search Console, Tag Manager and website.

  2. Your campaign brief

    We agree your monthly budget, your target cost per lead or return on ad spend, the areas you serve, the landing pages, and who you're up against. From you: the brief.

  3. Tracking planned, built and tested

    We decide which actions count as real enquiries, build the tracking, and confirm a real test enquiry is recorded before any ad goes live.

  4. Campaign structure and settings

    Campaign types are chosen for the goal: Search and Performance Max for leads, Shopping and Performance Max for online stores. Location targeting and the daily budget are set deliberately, and Search Partners and Display start switched off.

  5. Keyword research

    A seed list built with you, then researched and qualified on search volume, buying intent, cost per click and relevance. Keywords are grouped 5 to 15 per ad group, starting on exact and phrase match, with a negative list in place before launch. From you: input on the seed list.

  6. Ads and assets

    Responsive search ads for every ad group, plus sitelinks, callouts, call and location assets. Every number in an ad is sourced or approved, and no ad promises an outcome.

  7. Pre-launch checks and launch

    We run our pre-launch checks and launch, then watch the account closely over the first 48 hours for disapproved ads, using Google's ad preview tool rather than searching for the ads ourselves.

  8. After launch

    The weekly routine starts, then come your first monthly report and your first quarterly review.

Tracking proven before your ads go live

Google's bidding learns from what you tell it counts as a result. So before a dollar is spent, we decide what's worth paying for, track it, and prove the tracking works with a real enquiry.

  1. 01

    Form or tap-to-call

    Someone sends your enquiry form, or taps your number on their phone.

  2. 02

    Tag fires

    Forms are tracked through Google Tag Manager on the submit or thank-you page. Where call tracking is set up, a call counts once it passes 60 seconds. Taps on your number are tracked separately.

  3. 03

    Primary conversion

    Only real outcomes (forms, calls and purchases) are Primary. Softer signals like downloads stay Secondary.

  4. 04

    Test enquiry recorded

    Before launch we submit a real test enquiry and confirm Google Ads records it, then watch the conversion status over the first 48 hours.

  5. 05

    Bidding learns

    Automated bidding learns from conversion history, so it learns from real enquiries rather than page views.

How we set it up

The parts of the setup that decide what Google learns from.

  • What counts is written down first

    Google's bidding works toward Primary actions only (Google Ads Help on primary and secondary conversion actions). A newsletter sign-up marked Primary teaches it to buy sign-ups.

  • Enhanced conversions

    Our standard setup also passes hashed email and phone from your forms to Google, known as enhanced conversions.

  • Online stores send the order value

    Every order sends its transaction ID, value and currency, tested with an order, so return on ad spend is measured against real revenue.

The Google Ads settings we change, and why

A new account works the way Google sets it up unless someone changes it. These are the settings we look at on every campaign. Where a row describes how Google works, it's from Google Ads Help, checked October 2026.

  • Location set to Presence

    Google's default, Presence or interest, can also show your ads to people outside your area who searched for it, were recently there or read about it. We set Presence, so your ads are aimed at people in the areas you serve.

  • Daily budget set from your monthly ceiling

    The daily budget is an average, not a cap: for most campaigns Google can spend up to twice the daily figure on a single day and up to 30.4 times it in a month. We set the daily figure to your monthly budget divided by 30.4, so the month lands where you expect.

  • AI Max decided setting by setting

    AI Max can match searches beyond your keywords and generate ad text from your landing page, and Google is moving older Dynamic Search Ads campaigns onto it automatically. We check its settings on every Search campaign and switch each one on or off deliberately.

  • Call tracking that works in New Zealand

    Google's call reporting relies on its forwarding numbers, and Google's list of supported countries does not include New Zealand. When the phone is how you get work, we set up call tracking that works here.

  • Recommendations applied only when they fit

    Auto-apply can add keywords, including broad match, and there is no single off switch: each type is set separately. We review Google's recommendations every week and apply them only when they fit the strategy.

  • Start simple, then set a target

    We start on Maximise Conversions and leave it alone through the learning period. Once there are 30 or more conversions, we review moving to a target cost per lead or return on ad spend.

Landing pages built for the campaign, not your homepage

Where a campaign needs it, we build a page for that one service, so the search, the ad and the page all say the same thing. Every page we send ads to is checked against the same list, including loading in under three seconds and working properly on a phone, and we review how it performs each month.

J Tip It's rubbish removal landing page, with the headline, Google reviews, a short quote form and a call button all above the fold
A landing page we built for a rubbish removal company's ads. Paid visitors from Meta and Google who landed on it requested a quote at 7.7%, against 1.3% elsewhere on the site.
  1. The headline repeats the search, rubbish removal Auckland, so people know straight away they are in the right place.

  2. Reviews and the reasons to book sit where people look first, not at the bottom of the page.

  3. A short form and a call button are in view without scrolling. On dedicated pages we usually remove the menu, so there's nowhere to wander off to.

  4. Quote requests and taps on the phone number are both tracked from day one.

Read the case study

What happens in your account every week, month and quarter

Ongoing management is a set routine, not a vague promise. These are the jobs on our list, and the rules we hold to when we make changes.

Weekly

  • Search terms and negatives

    We read the search terms, add negatives and pick up new keywords worth bidding on.

  • Ads and Quality Score

    Weak ads paused and new ones tested. Quality Scores under 6 are worked on through the ad or the landing page.

  • Device, location and time of day

    Checked for spend that does not convert, and excluded where it doesn't pay.

  • Budget pacing

    Spend checked against your monthly budget.

  • Tracking check

    Conversion data checked for anything that looks like a tracking break. Hundreds of clicks and no conversions points to tracking first, not a verdict on your market.

  • Competitor activity

    Auction insights checked for competitor activity.

Monthly

  • Performance review and budget moves

    A full performance review, budget moved between campaigns, a Quality Score audit and a competitor check.

  • Ad and landing page tests

    A new ad copy test and a review of how each landing page is performing.

  • Your monthly report

    What happened, what we changed and what we will do next.

Quarterly

  • Strategy review with you

    A structure review, keyword expansion, a landing page refresh or test, and cost-per-lead or return on ad spend targets reset.

Rules we hold to

How we make changes to your account.

  • Scale in steps

    Budgets go up in 15 to 20% steps, not big jumps.

  • Cut keywords that do not pay

    We pause a keyword whose cost per conversion runs over three times target for two weeks or more with 100 or more clicks.

  • Cut ad groups that do not convert

    An ad group with no conversions after 200 or more clicks is paused.

  • The negative list keeps growing

    A negative keyword list that never grows is the clearest sign nobody is working the account. We read the search terms and add negatives every week.

  • Every change is recorded

    We record each change with its date and the reason, so your report can say why a number moved.

How we report on your ads

Every month you get a report that says what happened, what we changed and what we'll do next. Plain numbers, each one labelled with where it came from.

Recreated from a live Google Ads account we manage, with client details and costs removed. 1 to 25 September 2026.

What the monthly report covers

  1. 01

    The numbers that matter

    Spend, impressions, clicks, click-through rate, conversions and cost per conversion, with revenue and return on ad spend for online stores, plus a campaign-by-campaign table.

  2. 02

    Search terms and negatives

    The search terms worth acting on, and the negatives we added that month.

  3. 03

    Month on month, like for like

    Each figure sits beside the number we reported last month, because late conversions can change a past month's total.

  4. 04

    Changes tied to results

    When a number moves, we tie it to a dated change we made, or we say the cause isn't established yet.

  5. 05

    A source on every figure

    Each figure is labelled with its source and date range, and figures reported by the ad platform are marked as such.

  6. 06

    What we'll do next

    The report closes with what we will do next month, and why. Each quarter we also run a strategy review with you.

Taking over an account: what we found, and what we changed

We audit before we touch anything. These are problems we found in accounts we took over, and what we changed.

As we found it After the rebuild
Tracking broken by repeated website rebuilds One verified enquiry conversion as the account's single goal, with the same tracking on every page
Overlapping campaigns competing for the same searches Overlapping campaigns consolidated into one, built around that goal
30+ legacy campaigns left in the account Legacy campaigns paused and the account rebuilt from a clean slate
Spend spread thin, main campaigns capped at peak hours One focused search campaign with tightly themed ad groups on phrase and exact match only
Most visitors on phones, the form below the fold Dedicated landing pages per service, each with the form in view and its own tracking
Ads paused, and Google unable to tell which clicks became enquiries Ads switched back on only once the conversion was confirmed recording

Free download

Launching Google Ads? Run this first

23 checks to set up before you spend a dollar: tracking, structure, keywords, negatives and landing pages.

Get the free checklist

Free PDF, 10 pages

What our clients say

Real reviews from the businesses we have built, ranked and run campaigns for.

5.0 from 70+ reviews
Paul Zellman, BDM, Austar Property Services
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
Paul Zellman BDM, Austar Property Services
Jaide Wooler Executive Assistant, Tom Rawson

We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support.

The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!

Google review
Terry Bradley Director, Precision Building Inspectors

Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support.

It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind.

Google review
Andrew Baker, Owner, Electrical Plus
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
Andrew Baker Owner, Electrical Plus
Mitch Taylor Director, Horton Taylor

I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.

Most of all he actually gets the results he says he will.

Google review
Grace Zhang Sunshine Mortgages

Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure.

I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to.

Google review
Harry & Maria, Owner, Pots of Joy
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Harry & Maria Owner, Pots of Joy
Samir Khanna Director, Professional Financial

Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result.

The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development.

Google review
Alex Mayo Owner, Playceholdr

I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.

Google review
Britta Friedrich Manager, MagicGerman

Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy.

They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future.

Google review
Melitta Adam Founder, Melitta Skin

I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use.

It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough.

Google review
Alana Saunders, Business Manager, A T Realty
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Alana Saunders Business Manager, A T Realty
Andrew Harvey Director, AES Comp

Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.

Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager.

Google review
Ratu Tau Trekway Shuttle

We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly.

Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running.

Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible.

Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed.

Google review
Alex Fladgate Owner, JunkBoss

Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!!

Highly recommend to anyone looking to get their website done.

Google review
Dev Dhingra, CEO, Fundmaster
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Dev Dhingra CEO, Fundmaster
Isaac Smith Managing Director, PSI

Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man.

Google review
Tyler Newman Tillen Finance

From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent.

What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run.

The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background.

Google review
Brianna Hoy, Managing Director, PplPeople
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
Brianna Hoy Managing Director, PplPeople
Fiona Ashford Manager, Fee Funders

When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems.

Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side.

Google review
Lynnae Sands Manager, Windsor Industries

Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.

Google review
Eddie, Director, PlastiCard
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Eddie Director, PlastiCard
Joel D'leema Director, TSB Living

Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.

Google review
J-Tip It Google review

The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be!

We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified.

If you want to be in safe hands, choose Lucid!

Google review
Aidan Fraei, Agent, Ray White
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
Aidan Fraei Agent, Ray White
Paul Zellman

Austar Property Services

Frequently Asked Questions

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