Tools built around how you work
Your business isn't one-size-fits-all. Get custom web apps, plugins, and systems designed for your exact workflow. Save your team hours every week. Turn more visitors into customers. Stop fighting with software that wasn't built for you.
Trusted by businesses since 2018
Template websites vs custom development
Templates are fine for simple sites. But when your business has specific needs, custom development pays for itself.
Template websites
Quick and affordable for simple needs
Custom development
Built exactly for your business
Lower upfront cost
Good for tight budgets
Exact functionality
Features built for your workflow
Faster launch
Can be live in days
System integrations
Connect to your existing tools
Limited flexibility
You adapt to the template
Scales with you
Add features as you grow
No custom features
What you see is what you get
Competitive edge
Tools your competitors don't have
Real results from real projects
See what we have built for businesses like yours. Custom tools and sites that drive measurable growth.
Real Estate
AT Realty: instant commission figures in front of vendors
Agents no longer do maths in front of vendors during a pitch
E-commerce
Five tracking systems unified into one portal for TSB Living
Customers no longer need to guess which carrier has their order
E-commerce
TSB Living: refunds handled in one system instead of spreadsheets
No more copying refund details between spreadsheet tabs by hand
Custom software we've built
Built by an engineer, not assembled from a template. These are real systems we have shipped, described by what they do.
- 01
A SaaS platform built from the ground up
18 interactive tools, secure sharing with clients who never need a login, and branded PDF export.
- 02
A refunds system that replaced a shared spreadsheet
One multi-user system with approval steps, role-based access, a full audit log, order details pulled straight from the online store, and reporting by product and supplier.
- 03
Delivery tracking customers use without logging in
Customers open a live tracking page from their dispatch email, with no login. One search box then covers five tracking systems.
- 04
Website listings that sync from a CRM
A custom WordPress plugin that pulls listings from the agency's CRM on a schedule, and posts website enquiries straight back into the CRM.
- 05
Orders that move between systems on their own
Dispatch-ready orders become delivery jobs automatically, with duplicate checks, address validation, retries, status sent back to the warehouse system, and an alert if an order doesn't come through.
How a build is scoped and priced
How we put a quote together, whether it is for a website or for custom software.
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A fixed price per phase, with the hours shown
We estimate the hours each part of the job takes and quote a fixed price for each phase, with the hours shown so you can see how the price is built.
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Redesigns priced by template, not page count
Most of a site's pages are built from a small number of templates, so we price the templates rather than counting pages.
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A measured look at your current site
If you ask for our view of your current site, we measure it at desktop and mobile widths, check accessibility and keyboard use, and report page length and weight.
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Concepts are a starting point
Any concept designs we show are early drafts to refine together, not a final design.
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Dates that name what they depend on
Delivery dates depend on your content and approvals arriving on time, and the proposal says which ones.
How a website build runs, and where you sign off
The order every website we build follows. There are four points where nothing moves on until you approve it: the sitemap, the wireframes, the designs and the staging site. Where a step needs something from your side, it ends with "From you".
What goes into every website we build
What goes into the build, page by page, pinned on a site we rebuilt. We check page speed and Core Web Vitals before launch and again on the live site.
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The menu comes from the sitemap, with the key journeys mapped and a conversion point on every page.
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One H1 per page, a written title and meta description, a canonical URL, an XML sitemap, robots.txt and schema markup that fits the site, such as LocalBusiness, BreadcrumbList, FAQ and Article.
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Every form is tested from submission through to the notification email arriving, with a thank-you page, and routed into your CRM or email platform where you have one.
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Tag Manager and GA4 with your conversion events, checked in preview before launch and again on the live site. The Meta Pixel and Google Ads conversion tag are added when you run those ads.
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Images compressed, served as WebP and lazy-loaded, plus caching, a CDN, minified CSS and JavaScript, deferred non-critical scripts and optimised fonts.
How we test before launch
Every website we build goes through the same checklist on the staging site before it goes live. Here is what that checklist covers.
Layouts checked at five widths
375, 768, 1024, 1440 and 1920 pixels wide
- Desktop
- Chrome, Safari, Firefox and Edge
- Mobile
- Safari on iPhone and Chrome on Android, plus a tablet
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Function
- Every link, form, phone and email link, map and interactive element
- The 404 page and the cookie banner
- Privacy Policy and Terms pages in place, with wording you supply or approve
- No sideways scrolling on mobile, and text that is easy to read
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Search
- One H1 per page, unique titles and meta descriptions
- Schema that validates, and no stray noindex tags
- Social sharing tags set
- llms.txt and llms-full.txt files in place for AI search tools
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Tracking
- GA4 recording, and every conversion firing
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Security
- SSL with no mixed content, and backups configured
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Accessibility
- Colour contrast to WCAG AA, keyboard navigation, form labels and a skip link
- Touch targets of at least 44 pixels
Launch day and the weeks after
Going live is not where the job ends. This is what happens from the day before launch to the 30-day review, on every website we build.
Get our free website launch checklist- 01
Day before
Your written sign-off on staging, both sites backed up and a launch time agreed.
- 02
Launch day
DNS and SSL switched, then pages, forms and tracking re-checked on the live site.
- 03
First checks
Search Console crawl errors, analytics and redirects checked, and bugs fixed.
- 04
First week
404s fixed, your feedback worked through and your training booked.
- 05
First 30 days
Weekly check-ins, bug fixes, minor content edits and Core Web Vitals watched.
- 06
30-day review
Your GA4 and Search Console figures, each with its source and date range, and the next step agreed.
When it is a redesign
The extra steps that carry your existing pages across.
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Redirect map ready before launch day
Built from the URL audit, so every old address that changes has a new home.
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301 redirects switched on at launch
Old URLs point to their new pages from the moment the new site is live.
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Redirects re-checked after launch
Alongside the crawl errors in Search Console.
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Your baseline is saved before the build
Your Search Console and GA4 figures are exported during the URL audit, before anything changes.
What you own when we hand over
Everything we create specifically for your project becomes yours once the final invoice is paid. If we use any of our own general tools along the way, you can keep using them as part of the work we delivered, permanently, at no cost.
Before you sign off, check three things yourself: the domain is registered in your business name, you can log in to the hosting account, and you are an Administrator in GA4 and an Owner in Search Console.
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You own your domain at all times
Before, during and after the build.
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Accounts we set up are transferred to you
Analytics, Tag Manager or hosting: anything we set up on your behalf moves into your ownership before we step back.
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Files and admin logins handed over securely
And we check that you can log in before we call it done.
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A recorded training session
Website builds include one: editing content, posting to the blog, managing forms, and backup and security basics. The recording is yours to keep.
Built with technology that fits your needs
No vendor lock-in. Your project gets the right tools for the job, not whatever is trendy.
WordPress that does what you need
You already know WordPress is flexible. But generic themes and bloated plugins slow your site down and limit what you can do. Custom WordPress development changes that.
Get a site that loads fast, ranks well, and works exactly how you want it to. Custom plugins that add features no off-the-shelf solution offers. A backend your team actually enjoys using.
Whether you need a lead-generating business site, a membership portal, a booking system, or something unique to your industry, you get WordPress tailored to your business.
Popular WordPress projects
- Custom themes
- Custom plugins
- Online stores
- Member portals
- Booking systems
- Multi-site setups
- CRM integrations
- Speed fixes
Everything connects automatically
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Take payments easily
Stripe, Afterpay, PayPal. Customers pay how they want.
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Shipping on autopilot
Real-time rates from major carriers. Labels print automatically.
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Stock that manages itself
Low stock alerts and supplier sync, so stock levels stay accurate.
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Bookkeeping sorted
Xero and MYOB sync. GST handled. No manual data entry.
Online stores that sell more
Your online store should make it easy for customers to buy. That means fast pages, a checkout that doesn't lose people, and a backend you can actually manage.
Shopify or WooCommerce. Payment gateways that work. Shipping that calculates itself. Inventory that stays accurate. Less admin for you, more sales coming in.
Every part of your store is built to reduce abandoned carts and increase the average order. When sales go up and complaints go down, you know it's working.
Questions to ask before you hire a web developer
Straight answers to the decisions you'll make before a custom build starts.
Our Web Development Services
Explore our specialist development services for every platform and need.
Web Apps
Off-the-shelf software makes you work around its limitations. We build custom web applications around the way your business actually runs, from internal tools to customer-facing platforms.
Learn moreE-commerce Dev
An online store is a system: checkout, payments, stock, orders, and shipping all working together. We build that system properly, on Shopify, WooCommerce, or a custom platform.
Learn moreWordPress Dev
WordPress done properly is fast, secure, and easy to maintain. We write custom theme code for everything from simple sites to complex builds. No bloated themes, no plugin sprawl.
Learn morePlugin Dev
When nothing in the plugin directory does what your business needs, we build the plugin that does. Clean, secure code that extends WordPress exactly how you need.
Learn moreResponsive Dev
We build websites and applications that work properly on every screen: phones, tablets, and desktops. Tested on real devices, not just emulators.
Learn moreAPI Integration
Your website, CRM, accounting software, and inventory system each hold part of the picture. We connect them so data flows automatically and your team stops re-keying it.
Learn moreWhat our clients say
Real reviews from the businesses we have built, ranked and run campaigns for.
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support.
The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!
Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support.
It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind.
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.
Most of all he actually gets the results he says he will.
Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure.
I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to.
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result.
The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development.
I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.
Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy.
They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future.
I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use.
It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough.
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.
Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager.
We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly.
Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running.
Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible.
Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed.
Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!!
Highly recommend to anyone looking to get their website done.
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man.
From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent.
What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run.
The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background.
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems.
Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side.
Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.
The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be!
We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified.
If you want to be in safe hands, choose Lucid!
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
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Frequently Asked Questions
Got questions? We have got answers. Here are some common questions about working with us.
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Other ways we can help your business grow.
Web Design
Your website is often the first impression. We design sites that build trust and turn visitors into leads and customers.
Workflow Development
Drowning in manual tasks? We automate your repetitive work so you can focus on growing your business.
Mobile Development
Your customers are on their phones. Get an app that keeps them engaged and makes their lives easier.
Ready to Build Tools That Actually Work?
Tell us what's slowing you down. We'll show you how custom development can fix it.
