Not sure what your business needs online?

Website? SEO? Ads? Social media? Email? Before you spend a dollar, let us figure out what your Rotorua business - serving 59,000 residents - actually needs. We will map out your entire digital game plan so you know exactly what to do, what to skip, and where to spend your money.

Trusted by businesses since 2018

TSB Living
Indus Mortgages
Cheeky Chapati
GB Mech Tech
House of Lasers
Lendy
Ray White Austar Property Services
The Cookie Collective
Tactics Bar
Finance World
Data Cal
Associated Plastics
Ray White A T Realty
Manga Freight
FeeFunders
Ceebs
Professional Financial Solutions
Fundmaster
Client
Client
TSB Living
Indus Mortgages
Cheeky Chapati
GB Mech Tech
House of Lasers
Lendy
Ray White Austar Property Services
The Cookie Collective
Tactics Bar
Finance World
Data Cal
Associated Plastics
Ray White A T Realty
Manga Freight
FeeFunders
Ceebs
Professional Financial Solutions
Fundmaster
Client
Client

Who is this for?

If any of these sound like you, this is the right starting point.

Tourism and hospitality dominate, supported by forestry, agriculture, and government services. Maori-owned businesses and cultural tourism enterprises are a significant and growing part of the local economy.

Starting a new business

You need a website, maybe ads, maybe social. But you do not know where to start or how much to budget.

Launching a product or service

You have something to sell and need a go-to-market plan that gets it in front of the right people.

Taking your business online

You have been running offline and want to set up your digital presence properly from the start.

Not sure what you need

You have talked to agencies but everyone is trying to sell you their thing. You want unbiased advice first.

Ready to scale but stuck

You have been doing bits and pieces online but need a proper plan to pull it together and grow.

Want to spend wisely

You have a marketing budget but want to make sure every dollar goes to the right place before committing.

Think of it as a consultation for your business's digital setup

You would not build a house without a plan. Same goes for your digital presence. Before you invest in a website, ads, or anything else, you need someone who can look at your business and tell you what is actually going to move the needle.

That is what we do. We sit down, learn your business, research your market, and build you a plan that tells you exactly what to invest in, what to do first, what can wait, and what is a waste of money.

You walk away knowing exactly what your business needs digitally, how much it should cost, and in what order to do it.

We look at everything

Your target customers
What competitors do
Your current setup
What channels fit
Tools you need
Content approach
Budget allocation
Launch priorities

Sound familiar?

These are the problems a clear strategy solves.

You know you need to "do something online"

Everyone says you need a website, SEO, social media, ads. But nobody tells you what you actually need for your specific business.

You have been quoted wildly different prices

One agency says $2k, another says $20k. You have no idea what is reasonable because you do not know what you need yet.

You are launching something new

New business, new product, new market. You need a go-to-market plan that does not waste your launch budget on the wrong things.

You are spending money but not sure where

You have a website, maybe some ads running, a social page. But nothing connects and you cannot tell what is actually working.

Winging it vs having a strategy

The difference between businesses that grow and businesses that stay stuck.

Winging It

  • Random activities - posting, ads, updates with no clear purpose
  • Wasted budget - spending on things that don't move the needle
  • No measurement - can't tell what's working or what's not
  • Reactive decisions - always putting out fires instead of building
Recommended

Strategic Approach

  • Clear priorities - know exactly what to focus on and what to ignore
  • Budget efficiency - every dollar tied to a measurable outcome
  • Clear KPIs - track progress and know when you're winning
  • Proactive growth - building towards goals instead of reacting

The questions we answer for you

You will leave the engagement knowing exactly what your business needs digitally.

Do I Need a Website?

We tell you what kind of site you need (or if your current one just needs fixing), what platform to build it on, and what it should actually do for your business.

Where Should I Advertise?

Google Ads? Meta? LinkedIn? TikTok? We figure out where your customers actually hang out and which channels are worth your money.

Do I Need SEO?

We assess whether organic search is a realistic channel for your business and what it would take to rank for the terms that matter.

What About Social Media?

Which platforms are worth your time, what kind of content to post, and whether you should even bother. Honest advice, no fluff.

What Tools Do I Actually Need?

CRM, email marketing, booking systems, analytics. We cut through the noise and recommend only what you will actually use.

How Do I Launch This?

A step-by-step plan with priorities, timelines, and budget. You will know what to do first, what can wait, and what to skip entirely.

What you walk away with

Not a generic template. A custom strategy document built specifically for your Rotorua business.

Research & Insights

  • Competitor breakdown
  • Who your customers are
  • What is and is not working now

Your Game Plan

  • Which channels to use
  • What content to create
  • How to split your budget

Action Roadmap

  • 12-month step-by-step plan
  • Quarterly priorities
  • What to do first vs later

Tracking & Goals

  • How to measure success
  • Analytics setup guide
  • Monthly check-in framework

How we build your strategy

A simple process that gives you clarity and a clear path forward.

  1. 01

    Learn your business

    We sit down and learn everything about your business, your goals, your customers, and what you have tried before.

  2. 02

    Research your market

    We look at your competitors, your industry, and where your customers spend their time online.

  3. 03

    Build your plan

    We put together a clear plan that tells you exactly what to do, in what order, and how much to budget.

  4. 04

    Map out your roadmap

    A 12-month action plan broken into quarterly priorities so you always know what to focus on next.

  5. 05

    Set up tracking

    We make sure you can measure what is working from day one. No guessing, just data.

  6. 06

    Walk you through it

    We go through the whole plan with you. Then you decide: do it yourself, do it with us, or let us handle it.

8+
Years Experience
200+
Projects Delivered
90
Day Action Plans
5+
Channels Covered

What our clients say

Real reviews from the businesses we have built, ranked and run campaigns for.

5.0 from 70+ reviews
Paul Zellman, BDM, Austar Property Services
“Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.”
Paul Zellman BDM, Austar Property Services
Jaide Wooler Executive Assistant, Tom Rawson

We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support.

The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!

Google review
Terry Bradley Director, Precision Building Inspectors

Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support.

It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind.

Google review
Andrew Baker, Owner, Electrical Plus
“I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.”
Andrew Baker Owner, Electrical Plus
Mitch Taylor Director, Horton Taylor

I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard.

Most of all he actually gets the results he says he will.

Google review
Grace Zhang Sunshine Mortgages

Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure.

I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to.

Google review
Harry & Maria, Owner, Pots of Joy
“Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.”
Harry & Maria Owner, Pots of Joy
Samir Khanna Director, Professional Financial

Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result.

The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development.

Google review
Alex Mayo Owner, Playceholdr

I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies.

Google review
Britta Friedrich Manager, MagicGerman

Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy.

They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future.

Google review
Melitta Adam Founder, Melitta Skin

I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use.

It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough.

Google review
Alana Saunders, Business Manager, A T Realty
“We wanted to bring our idea for an app to life. He turned our ideas into reality.”
Alana Saunders Business Manager, A T Realty
Andrew Harvey Director, AES Comp

Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made.

Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager.

Google review
Ratu Tau Trekway Shuttle

We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly.

Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running.

Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible.

Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed.

Google review
Alex Fladgate Owner, JunkBoss

Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!!

Highly recommend to anyone looking to get their website done.

Google review
Dev Dhingra, CEO, Fundmaster
“They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.”
Dev Dhingra CEO, Fundmaster
Isaac Smith Managing Director, PSI

Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man.

Google review
Tyler Newman Tillen Finance

From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent.

What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run.

The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background.

Google review
Brianna Hoy, Managing Director, PplPeople
“He was really acting in our best interests and went beyond what we were expecting him to achieve.”
Brianna Hoy Managing Director, PplPeople
Fiona Ashford Manager, Fee Funders

When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems.

Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side.

Google review
Lynnae Sands Manager, Windsor Industries

Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend.

Google review
Eddie, Director, PlastiCard
“Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!”
Eddie Director, PlastiCard
Joel D'leema Director, TSB Living

Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend.

Google review
J-Tip It Google review

The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be!

We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified.

If you want to be in safe hands, choose Lucid!

Google review
Aidan Fraei, Agent, Ray White
“The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.”
Aidan Fraei Agent, Ray White
Paul Zellman

Austar Property Services

Frequently Asked Questions

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Digital Strategy Across Rotorua

We provide tailored digital strategy services throughout Rotorua and the Bay of Plenty region, including:

Rotorua CBD Ohinemutu Ngongotaha Fairy Springs Whakarewarewa + all of Bay of Plenty

Ready to Know Exactly What to Do Next?

Book a free strategy session. We will map out your priorities and show you how to hit your revenue goals for your Rotorua business.

Free consultation & quote
Response within 24 hours
No obligation to proceed

Prefer to pick a time yourself? Book a call