E-commerce designs that turn browsers into buyers
An online store has one job: make buying easy. We design e-commerce experiences that present your products properly, remove the friction between browsing and buying, and give shoppers a reason to trust you with their card details.
Sound Familiar?
These are the problems we solve every day for businesses like yours.
Shoppers abandon their carts
Baymard Institute puts average cart abandonment around 70%. A confusing or cluttered checkout pushes that higher, and every abandoned cart is revenue you were one step away from.
Products don't sell themselves online
Weak imagery, thin descriptions, and missing details leave shoppers uncertain. Online, hesitation doesn't mean they ask a question. It means they leave.
Shoppers don't trust your store
People won't enter card details on a store that feels off. Without professional design and visible trust signals, you lose the sale before price was ever the issue.
Mobile shoppers have a poor experience
A store that's fiddly on a phone loses shoppers fast. Google found 53% of mobile visits are abandoned when a page takes longer than three seconds to load.
What's Included
Everything you need for successful e-commerce website design.
Product pages that sell
Displays that answer the questions shoppers ask before they buy
Streamlined checkout
Fewer steps between add to cart and order confirmed, because every extra step loses buyers
Trust signals
Reviews, security badges, and policies placed where hesitant shoppers look for them
Mobile shopping
A buying experience that works properly on a phone, not just a desktop
What You Get
A checkout designed to reduce cart abandonment
Products presented the way shoppers actually evaluate them
A store NZ shoppers trust with their credit card
A buying experience that works properly on every device
Our Approach
Selling online takes more than listing products on a page. Shoppers expect a smooth, trustworthy buying experience that makes it easy to find, evaluate, and purchase, and they leave quickly when they don't get it. Our e-commerce design process focuses on removing every barrier between browsing and buying.
We design product pages that surface the details shoppers need, build confidence through quality imagery, and answer common objections before they're raised. Navigation is structured so people can filter and find products quickly, whether your catalogue has 20 items or 20,000. The checkout is stripped back to the essentials, because Baymard Institute research puts average cart abandonment around 70%, and much of it comes down to friction that shouldn't exist.
Every element is considered from the perspective of a New Zealand shopper. We incorporate local payment methods, NZD pricing displays, and shipping calculators that reflect real NZ delivery options. The result is an online store that feels professional, trustworthy, and effortless to buy from.
How It Works
Our simple process gets you from enquiry to results without the runaround.
Discovery Call
We learn about your business, goals, and challenges in a free 30-minute consultation.
Custom Proposal
You receive a detailed proposal with scope, timeline, and a clear investment breakdown within 48 hours.
We Get to Work
Once approved, we start immediately with regular updates and check-ins throughout.
Launch & Support
We deliver, launch, and provide ongoing support to ensure long-term success.
Why Choose Lucid Media for E-commerce?
We focus on results, not just deliverables. Every project we take on is designed to help your business grow.
As an Auckland-based agency, we understand the New Zealand market and work with businesses across the country to achieve their digital goals.
You get agency-quality work without the agency price tag or timeline. We use smart tools to work faster, so you see results sooner.
What this means for you
Expert guidance
Work with specialists who understand the nuances of e-commerce website design.
Clear communication
No jargon, no confusion. We explain everything in plain language.
Ongoing support
We do not disappear after launch. We are here when you need us.
Proven results
Our track record speaks for itself. Real outcomes for real businesses.
Real results from real campaigns
See what we have achieved for businesses like yours, with real outcomes we can point to.
GetATaxi
+643% organic traffic with new website + SEO
Tillen Finance
A vehicle finance website built around applications, not brochure pages
Fee Funders
Website rebuild with digital onboarding for an NZ spread-payment lender
IVF Funders
A compliance-first lending website with a built-in quote funnel
Other Web Design Services
Custom Design
No templates, no compromises. We design every page around how your customers make decisions, so your website does more than look the part. It wins you work.
WordPress
A WordPress site should give you control, not anxiety. We design custom WordPress websites that look sharp, load fast, and have a back end you can actually use, without calling a developer for every small change.
Responsive
Google ranks your site on its mobile version, and a large share of your visitors arrive on a phone. We design responsive websites that work properly on phones, tablets, and desktops, so nobody gets a squeezed-down version of the real thing.
UI/UX
The best interfaces are invisible. We design digital products people use without thinking, where every screen makes the next step obvious and nothing gets between your users and what they came to do.
What our clients say
Real results from real businesses. See why clients trust us with their digital growth.
"Jason took the time to understand our vision and business needs, translating them into a stunning, user-friendly website. Communication throughout the project was seamless. We highly recommend Lucid Media to anyone looking for top-notch web design services. Their talent, dedication, and customer-focused approach make them a standout in the field."
"We've been working with Jason from Lucid Media and couldn't recommend him more. He's been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support. The websites he's built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service!"
"Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well. It is nice to know someone reliable can manage our website and make sure it stays ranking on Google."
"We recently wanted to bring our idea for an app to life and Jason has been amazing to work with on this project. He worked quickly and efficiently, turning our ideas into reality. His expertise made the process smooth, and implemented any changes really quickly until things were working just as we needed. We're thrilled with the final product and will continue working with Jason on future projects."
"Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism. The design is clean and modern, and the functionality is exactly what we needed. Highly recommend to anyone looking for top-tier web design and development."
"Jason and team at Lucid Media were absolutely great in delivering our company's e-commerce website. It was a great experience from start to finish - and even beyond! I would especially like to highlight the clear communication, willingness to make changes and tailoring the end product to our needs, throughout the entire process. Best of luck in the future and I'm sure we will be working with Lucid Media again soon!"
"Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend."
"Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!! Highly recommend to anyone looking to get their website done."
"Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals. The results were outstanding: clean, strategic, and exactly what we needed to elevate our brand presence."
"I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I'm at, and gave me a clear action plan that I can actually use. It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn't recommend working with him enough."
"Jason was a delight to work with. He turned my vision into my dream website for my business in a matter of days. His service and support is unmatched. I am truly, blown away."
"Working with Jason from Lucid Media has been an absolute game changer for my social media presence. His strategies have helped increase engagement, improve reach, and bring a more polished and professional edge to my social platforms."
"I have been working with Jason from Lucid for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard. Most of all he actually gets the results he says he will."
"I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies."
"Jason has been awesome in the work he has done for us - he is fast, very responsive and professional. Would highly recommend!"
"Jason at Lucid Media did an incredible job designing my website and optimising it for lead generation. He delivered everything quickly without compromising on quality. I'm really happy with the end result and already seeing the benefits."
Frequently Asked Questions
Got questions? We have got answers. Here are some common questions about working with us.
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