Hosting you can rely on

Managed hosting includes proactive maintenance, updates, security monitoring, and expert support as part of the service, whereas regular hosting gives you server space and leaves everything else to you. With managed hosting, we handle the technical aspects like software updates, security patching, backup management, and performance optimisation so you can focus on running your business. Think of it as the difference between renting a building and having a fully serviced office.

We use Australian and New Zealand-based servers to provide low latency for local visitors, which means your website loads quickly for the Kiwi audience that matters most. For businesses with international customers, we add global CDN (Content Delivery Network) coverage that serves your content from locations close to each visitor regardless of where they are in the world. This combination ensures fast load times for both your primary New Zealand audience and any overseas traffic.

We monitor uptime 24/7 with automated systems that detect outages within minutes. When downtime is detected, our team is alerted immediately and begins investigation and resolution. Our hosting infrastructure includes redundancy so that many common failures are handled automatically without any visible downtime. In the rare event of a significant outage, we have recovery procedures that get your site back online as quickly as possible, and we communicate with you throughout the process.

Yes, we handle migrations from any hosting provider including shared hosts, VPS providers, and other managed hosting companies. Our migration process includes a full backup of your existing site, transfer of all files, databases, and email configurations, DNS management, and thorough testing to verify everything works correctly on the new server. We schedule migrations to minimise downtime and handle the technical details so the transition is smooth for your visitors and your team.

Our managed hosting plans start from $99 a month and are tiered based on the resources your site needs, including storage, bandwidth, and the level of support included. Pricing is competitive with other premium New Zealand hosting providers but includes significantly more hands-on management and support. We offer monthly plans with no long-term lock-in, so you can scale up or down as your needs change. Book a call and we will match a plan to your website and traffic.

We can manage email hosting alongside your website hosting, though for most businesses we recommend using a dedicated email platform like Google Workspace or Microsoft 365 for the best reliability and functionality. If your email is currently bundled with your web hosting, we help migrate it to a dedicated platform as part of the website migration process. This separation ensures that website issues never affect your email and vice versa, which is important for business continuity.

Our support covers server-level issues, uptime monitoring, backup management, SSL certificate renewal, security updates, and performance-related requests. For websites we also maintain, support extends to CMS updates, plugin management, and minor content changes. We offer 24-hour support, with critical issue monitoring running 24/7. Every support interaction is handled by someone who understands websites and hosting, not a generalist reading from a script.

Yes, our hosting infrastructure is designed to handle traffic spikes from marketing campaigns, seasonal peaks, or media coverage without your site slowing down or going offline. We monitor resource usage and can scale server resources quickly if needed. For businesses that expect predictable high-traffic events, we can pre-scale your hosting ahead of time to ensure smooth performance. This scalability is especially important for New Zealand ecommerce businesses during peak shopping periods like Black Friday and Christmas.