Automated order sync between Tradevine and a last-mile delivery platform

Tradevine is a New Zealand warehousing and order management platform that e-commerce retailers use to track inventory, pick and pack orders, and dispatch shipments across multiple sales channels. Their customers were pushing dispatched orders into a third-party last-mile delivery platform for routing, but the handoff between the two systems was entirely manual, with warehouse staff rekeying order numbers, addresses, contact details, and delivery instructions from one dashboard into the other.

As volume grew, two staff were spending a meaningful part of each day moving data between screens, and every rekeyed order carried the risk of a typo or a missing address detail. The goal was to connect the two platforms so orders flowed straight through without manual re-entry.

Built a custom integration service that picks up new dispatch-ready orders from the warehouse system and creates the matching delivery job in the courier platform within seconds. Deduplicated against existing jobs and logged every transaction for audit.

Added address validation to catch bad data before it reached the courier, plus automatic retries for resilience. Posted delivery status back into the warehouse system so staff could track each order in one place, and alerted the team immediately if any order did not flow through.