Remove friction from the user journey
Poor user experience kills conversions. We identify and fix usability issues that frustrate visitors and prevent them from becoming customers.
What's Included
Everything you need for successful user experience optimisation.
UX Audit
Comprehensive review of user experience issues
User Journey Mapping
Understand how visitors navigate your site
Heatmap Analysis
See where users click, scroll, and engage
Usability Testing
Real user feedback on your website experience
How It Works
Our simple process gets you from enquiry to results without the runaround.
Discovery Call
We learn about your business, goals, and challenges in a free 30-minute consultation.
Custom Proposal
You receive a detailed proposal with scope, timeline, and transparent pricing within 48 hours.
We Get to Work
Once approved, we start immediately with regular updates and check-ins throughout.
Launch & Support
We deliver, launch, and provide ongoing support to ensure long-term success.
Why Choose Lucid Media for UX Optimisation?
We focus on results, not just deliverables. Every project we take on is designed to help your business grow.
As an Auckland-based agency, we understand the New Zealand market and work with businesses across the country to achieve their digital goals.
You get agency-quality work without the agency price tag or timeline. We use smart tools to work faster, so you see results sooner.
What this means for you
Expert guidance
Work with specialists who understand the nuances of user experience optimisation.
Clear communication
No jargon, no confusion. We explain everything in plain language.
Ongoing support
We do not disappear after launch. We are here when you need us.
Proven results
Our track record speaks for itself. Real outcomes for real businesses.
Explore More Conversion Rate Optimisation Services
UX Optimisation is just one part of our comprehensive conversion rate optimisation offering.
What our clients say
Real results from real businesses. See why clients trust us with their digital growth.
UX Optimisation FAQs
Got questions? We have got answers. Here are some common questions about working with us.
Ask a QuestionReady to Get Started with UX Optimisation?
Book a free consultation and discover how our user experience optimisation services can help your business grow.