# Drowning in manual tasks? Source: https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/ We automate repetitive work for Upper Hutt businesses serving 47,000 residents so you can focus on growth. Stop copying data between apps and let software do it for you. [Book Free Strategy Call](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#booking) [See Use Cases](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#use-cases) Trusted by businesses since 2018 ![TSB Living](https://www.lucidmedia.co.nz/_assets/tsb-living.BC-gWiE5_xCwAu.webp) ![Indus Mortgages](https://www.lucidmedia.co.nz/_assets/indus-mortgages.DcGK8D65_1Jf1sf.webp) ![Cheeky Chapati](https://www.lucidmedia.co.nz/_assets/cheeky-chapati.B-9bb6dS_IIv3w.webp) ![GB Mech Tech](https://www.lucidmedia.co.nz/_assets/gb-mechtech.DgQkAw0h_2tnAp0.webp) ![House of Lasers](https://www.lucidmedia.co.nz/_assets/house-of-lasers.B97yohyS_djSo4.webp) ![Lendy](https://www.lucidmedia.co.nz/_assets/lendy.VMU0R8Pf_ZPra7z.webp) ![Ray White Austar Property Services](https://www.lucidmedia.co.nz/_assets/raywhite-aps.iMdlVX2x_1RpTnk.webp) ![The Cookie Collective](https://www.lucidmedia.co.nz/_assets/cookie-collective.BV3WqqaY_Z1mjHwP.webp) ![Tactics Bar](https://www.lucidmedia.co.nz/_assets/tactics-bar.DoIPMEWf_oxbm9.webp) ![Finance World](https://www.lucidmedia.co.nz/_assets/finance-world.Hvt-0LfA_OK2T4.webp) ![Data Cal](https://www.lucidmedia.co.nz/_assets/datacal.c-bEwZ2L_Z1qb8pE.webp) ![Associated Plastics](https://www.lucidmedia.co.nz/_assets/associated-plastics.CHSQFqN__Z1kwC2X.webp) ![Ray White A T Realty](https://www.lucidmedia.co.nz/_assets/raywhite-at-realty.BGH5caL1_Z24t5eO.webp) ![Manga Freight](https://www.lucidmedia.co.nz/_assets/manga-freight.Bt4Ny1YT_UVgJC.webp) ![FeeFunders](https://www.lucidmedia.co.nz/_assets/feefunders.CQBWbKOM_Z1BHQzz.webp) ![Ceebs](https://www.lucidmedia.co.nz/_assets/ceebs.4XcSfzXj_1Idj5t.webp) ![Professional Financial Solutions](https://www.lucidmedia.co.nz/_assets/professional-financial.R64DXxnm_Z1EN1lx.webp) ![Fundmaster](https://www.lucidmedia.co.nz/_assets/fundmaster.hW8eab_q_ZAof0F.webp) ## Your Upper Hutt team is doing work that software should handle How many hours does your team spend copying data between apps? Sending follow-up emails? Updating spreadsheets? That time adds up fast. And the errors from manual work cost even more. We connect your apps and automate the repetitive stuff. Your Wellington team stops doing busywork and focuses on things that actually grow your business. Simple automations or complex custom integrations. We figure out what you need and build it. Upper Hutt sits at the northern end of the Hutt Valley, offering a more rural and spacious lifestyle than its southern neighbour. Surrounded by the Rimutaka Range and Akatarawa forest, it attracts families and outdoor enthusiasts. The local business community is tight-knit and growing, with many operators looking to strengthen their online reach beyond the valley. Trades, construction, retail, and outdoor recreation services form the core of the local economy. The Silverstream and Trentham areas host industrial estates alongside residential growth. ## Sound familiar? These are the problems we fix for Wellington businesses every day. ### Hours lost to data entry Your team copies info between apps all day. CRM, spreadsheets, accounting. It should happen automatically. ### Leads falling through cracks No automated follow-up means hot leads go cold. You lose customers because someone forgot to send an email. ### Mistakes from manual work Typos, missed steps, wrong data. Manual processes cause errors that cost time and money to fix. ### Can not scale without hiring More business means more admin work. Without automation, you have to hire just to keep up. ### Customers waiting too long Inquiries sit in inboxes while your team handles other tasks. Competitors respond faster and win the business. ### No clear picture of operations Data in different places means no single source of truth. You make decisions on incomplete information. ## What we automate for Upper Hutt businesses Everything from simple app connections to custom enterprise systems. ### Zapier & Make Automation Connect the apps you already use. When something happens in one, trigger actions in others. Simple or complex, we build it. ### CRM Automation New lead comes in, follow-up gets sent, task gets created, deal gets updated. All without anyone touching it. ### Custom API Integrations When standard tools will not do it, we build custom connections between your systems. Make them talk exactly how you need. ### E-commerce Automation Sync inventory, process orders, notify customers, update accounting. All running in the background while you sell. ### Document & Data Automation Generate proposals, invoices, and reports automatically. Pull data from anywhere and put it where you need it. ### Notification & Alert Systems Get notified when it matters. Sales, support tickets, low inventory. Right channel, right time, no noise. [Book Free Strategy Call](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#booking) ## Real automations we've built Here is what this looks like in practice. ### Lead Capture to CRM Website form → CRM contact created → Slack notification → Email sequence triggered → Task assigned to sales rep ### Invoice Automation Project completed in PM tool → Invoice generated → Sent to client → Logged in Xero → Payment reminder sequence ### E-commerce Order Flow Order placed → Inventory updated → Supplier notified → Shipping label created → Customer tracking email sent ### Client Onboarding Contract signed → Welcome email sent → Project created → Team notified → Kickoff meeting scheduled ### Social Media Scheduling Blog published → Social posts created → Scheduled across platforms → Analytics tracked → Report generated ### Support Ticket Routing Email received → Ticket created → Priority assigned → Routed to right team → Customer notified → SLA tracked [Book Free Strategy Call](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#booking) ## We integrate with everything If your app has an API, we can connect it. Here are just some of the platforms we work with for Upper Hutt businesses. Xero MYOB Calendar Shopify WooCommerce HubSpot Salesforce Stripe Slack Teams Gmail Google Drive Zapier Asana Trello Mailchimp Zendesk Airtable Don't see your app? No problem. If it has an API or webhook support, we can integrate it. [Book Free Strategy Call](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#booking) ## How we build your Upper Hutt automations A clear process from discovery to deployment for Wellington businesses. 01 ### Process Discovery We map what you are doing now, find the time sinks, and identify what to automate first based on impact. 02 ### Solution Design We pick the right tools and design how everything connects. You see exactly how data will flow before we build. 03 ### Build & Test We build your automations with proper error handling and test with real data before going live. 04 ### Deploy & Document Your automations go live. We document everything and train your team so they know what is happening. 05 ### Monitor & Optimise We watch performance, fix issues fast, and improve based on how things work in the real world. [Book Free Strategy Call](https://www.lucidmedia.co.nz/services/workflow-development-upper-hutt/#booking) ## The ROI of Automation for Upper Hutt Businesses 15 Hours a week saved by an automated refund system 80% Faster refund processing 5 Tracking systems unified behind one search box These are results from automation we built for one e-commerce client. We measure how long a process takes before we automate it, so you can see the payback on yours. ## What our clients say Real reviews from the businesses we have built, ranked and run campaigns for. 5.0 from 70+ reviews > “Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.” Paul Zellman BDM, Austar Property Services Jaide Wooler Executive Assistant, Tom Rawson > We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support. > > The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service! Google review Terry Bradley Director, Precision Building Inspectors > Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support. > > It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind. Google review > “I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.” Andrew Baker Owner, Electrical Plus Mitch Taylor Director, Horton Taylor > I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard. > > Most of all he actually gets the results he says he will. Google review Grace Zhang Sunshine Mortgages > Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure. > > I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to. Google review > “Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.” Harry & Maria Owner, Pots of Joy Samir Khanna Director, Professional Financial > Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result. > > The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development. Google review Alex Mayo Owner, Playceholdr > I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies. Google review Britta Friedrich Manager, MagicGerman > Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy. > > They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future. Google review Melitta Adam Founder, Melitta Skin > I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use. > > It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough. Google review > “We wanted to bring our idea for an app to life. He turned our ideas into reality.” Alana Saunders Business Manager, A T Realty Andrew Harvey Director, AES Comp > Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made. > > Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager. Google review Ratu Tau Trekway Shuttle > We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly. > > Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running. > > Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible. > > Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed. Google review Alex Fladgate Owner, JunkBoss > Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!! > > Highly recommend to anyone looking to get their website done. Google review > “They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.” Dev Dhingra CEO, Fundmaster Isaac Smith Managing Director, PSI > Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man. Google review Tyler Newman Tillen Finance > From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent. > > What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run. > > The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background. Google review > “He was really acting in our best interests and went beyond what we were expecting him to achieve.” Brianna Hoy Managing Director, PplPeople Fiona Ashford Manager, Fee Funders > When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems. > > Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side. Google review Lynnae Sands Manager, Windsor Industries > Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend. Google review > “Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!” Eddie Director, PlastiCard Joel D'leema Director, TSB Living > Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend. Google review J-Tip It Google review > The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be! > > We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified. > > If you want to be in safe hands, choose Lucid! Google review > “The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.” Aidan Fraei Agent, Ray White ## Frequently Asked Questions Got questions? We have got answers. Here are some common questions about working with us. [Ask a Question](https://www.lucidmedia.co.nz/contact/) **What is workflow automation and how can it help my Upper Hutt business?** Workflow automation uses software to perform repetitive tasks automatically. Instead of manually copying data between systems, sending follow-up emails, or updating spreadsheets, automation handles it 24/7 without errors. How much time it saves depends on the process, so we measure how long it takes today before we build anything, and your staff get that time back for higher-value work. **What platforms do you work with for automation?** We work with all major automation platforms including Zapier, Make (formerly Integromat), n8n, and custom solutions. For specific apps, we integrate with HubSpot, Salesforce, Xero, MYOB, Shopify, WooCommerce, Slack, Microsoft 365, Google Workspace, Mailchimp, ActiveCampaign, and hundreds more. If your apps have APIs, we can connect them. **How much does workflow automation cost?** Simple automations (connecting 2-3 apps) start around $500-$1,500. Medium complexity workflows with multiple steps and conditional logic range from $1,500-$5,000. Complex enterprise automations with custom API development can range from $5,000-$20,000+. **How long does it take to build an automation?** Simple Zapier/Make automations can be built in 1-3 days. More complex multi-step workflows typically take 1-2 weeks. Custom API integrations may take 2-4 weeks depending on complexity. We'll provide a timeline during our discovery call based on your specific requirements. **Do I need technical knowledge to use the automations?** No. We design automations to run silently in the background. You'll only notice them when something needs your attention. We provide documentation and training so your team understands what's happening, and we offer ongoing support if you need adjustments or have questions. **What happens if an automation breaks or fails?** We build error handling and monitoring into every automation. If something fails, you'll be notified immediately (and so will we if you're on a support plan). Most issues are auto-recovered or quickly fixed. We also maintain documentation so any developer can troubleshoot if needed. **Can you audit and improve our existing automations?** Yes, we offer automation audits starting at $750. Many businesses have cobbled together automations over time that are inefficient, redundant, or error-prone. We'll review your current setup, identify improvements, and recommend a roadmap to streamline your workflows. **Do you work with Upper Hutt businesses?** Yes! While we're based in Auckland, we work with clients throughout Wellington and beyond. We offer video consultations for all projects. ## Workflow Development Across Upper Hutt We provide custom workflow automation throughout Upper Hutt and the Wellington region, including: Silverstream Trentham Totara Park Brown Owl Pinehaven \+ all of Wellington ## Ready to Stop the Manual Work? Tell us what is eating up your Upper Hutt team's time. We will show you how to automate it and get those hours back. Free consultation & quote Response within 24 hours No obligation to proceed [info@lucidmedia.co.nz](mailto:info@lucidmedia.co.nz) [+64 27 582 4369](tel:+64275824369)