# Hosting you can rely on Source: https://www.lucidmedia.co.nz/services/sitecare-and-hosting/managed-hosting/ Your website deserves reliable hosting with expert support. We provide managed hosting solutions that keep your site fast, secure, and always available. [Get Your Free Site Health Check](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/managed-hosting/#booking) [View All Sitecare & Hosting Services](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/) ## Sound Familiar? These are the problems we solve every day for businesses like yours. ### Unreliable hosting with frequent downtime Your site goes down during peak hours, costing you sales and damaging your credibility with customers who cannot reach you. ### No proactive monitoring or maintenance Your current host waits for you to report problems instead of catching and resolving issues before they affect visitors. ### Overseas support that does not understand your business When you need help, you deal with offshore support teams who respond slowly and lack context about New Zealand business needs. ### Outgrowing your current hosting plan Traffic spikes cause your site to crash because your hosting cannot scale to meet demand during busy periods. Uptime SLA on all plans 99.9% Server monitoring with alerts 24/7 Hour customer support 24 ## What's included Here's what the work covers. 01 ### High-Performance Servers Fast, SSD-powered hosting infrastructure 02 ### Automatic Backups Daily backups with easy restore options 03 ### SSL Certificates Free SSL for secure connections 04 ### Expert Support Real people who understand websites ## What You Get Proactive monitoring that catches issues before you notice them New Zealand-based support from people who understand your business Scalable infrastructure that handles traffic spikes One less thing to worry about with fully managed service ## Our Approach Managed hosting means your website infrastructure is looked after by professionals who proactively maintain, monitor, and optimise your server environment. Unlike shared hosting where you are responsible for everything above the hardware, managed hosting includes the ongoing care that keeps your site running reliably. Our managed hosting includes daily backups, SSL certificate management, server-level security, uptime monitoring, and performance optimisation. When something needs attention, we handle it proactively rather than waiting for you to notice a problem and raise a ticket. For New Zealand businesses, having local support makes a real difference. When you need help with your hosting, you speak to someone in your timezone who understands the tools and platforms common in the New Zealand market. Our servers are positioned for low latency to Australian and New Zealand visitors, with CDN options for businesses with global audiences. ## How It Works Our simple process gets you from enquiry to results without the runaround. 1 ### Discovery Call We learn about your business, goals, and challenges in a free 30-minute consultation. 2 ### Custom Proposal You receive a detailed proposal with scope, timeline, and a clear investment breakdown within 48 hours. 3 ### We Get to Work Once approved, we start immediately with regular updates and check-ins throughout. 4 ### Launch & Support We deliver, launch, and provide ongoing support to ensure long-term success. ## Why Choose Lucid Media for Managed Hosting? We focus on results, not just deliverables. Every project we take on is designed to help your business grow. As an Auckland-based agency, we understand the New Zealand market and work with businesses across the country to achieve their digital goals. You get agency-quality work without the agency price tag or timeline. We use smart tools to work faster, so you see results sooner. ### What this means for you Expert guidance Work with specialists who understand the nuances of managed website hosting. Clear communication No jargon, no confusion. We explain everything in plain language. Ongoing support We do not disappear after launch. We are here when you need us. Proven results Our track record speaks for itself. Real outcomes for real businesses. Free download ## Launching a new site? Check this first The final quality pass before a new website goes live: SEO, tracking, speed and cross-device testing. [Get the free checklist](https://www.lucidmedia.co.nz/resources/website-launch-checklist/) Free PDF, 8 pages ## Real results from real campaigns See what we have achieved for businesses like yours, with real outcomes we can point to. Real Estate · New Zealand ### [A T Realty Ray White: 155% more organic clicks](https://www.lucidmedia.co.nz/case-studies/at-realty-ray-white/) Sellers can now find the right local office in one click +155% Organic Clicks Read case study → Logistics · New Zealand ### [GetATaxi: 643% organic traffic growth](https://www.lucidmedia.co.nz/case-studies/getataxi/) Now ranking alongside the big rideshare names for airport transfers +643% Organic Traffic Read case study → Automotive · New Zealand ### [Tiger Tint & Wrap: 323 enquiries in four months](https://www.lucidmedia.co.nz/case-studies/tiger-tint/) Helping customers pick the right finish for their budget and timeline 323 website enquiries Read case study → Trades & Services · New Zealand ### [JunkBoss: 182% more search visibility](https://www.lucidmedia.co.nz/case-studies/junkboss/) Now showing up first when Bay of Plenty locals search +182% more search visibility Read case study → [View All Case Studies](https://www.lucidmedia.co.nz/case-studies/) ## Other Sitecare & Hosting Services [View all](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/) ### [WordPress Hosting](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/wordpress-hosting/) Generic hosting treats WordPress like any other site. Ours doesn't. We run managed WordPress hosting tuned for speed and security, backed by people who build WordPress sites every day. ### [Maintenance](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/maintenance/) Your website needs regular maintenance to stay secure and perform well. We are an Auckland-based website maintenance company that keeps your site updated, backed up and running smoothly, so you never have to think about it. ### [Security](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/security/) Website security is not optional. We implement comprehensive security measures and backup strategies to protect your site from threats and ensure quick recovery if issues occur. ### [Performance](https://www.lucidmedia.co.nz/services/sitecare-and-hosting/performance/) Speed matters for user experience and search rankings. We optimise your website performance to load quickly and provide a smooth experience for visitors. ## What our clients say Real reviews from the businesses we have built, ranked and run campaigns for. 5.0 from 70+ reviews > “Our CPA dropped by 66% and lead quality increased 200-300%. Not only almost immediately, but consistent for the last few months.” Paul Zellman BDM, Austar Property Services Jaide Wooler Executive Assistant, Tom Rawson > We’ve been working with Jason from Lucid Media and couldn’t recommend him more. He’s been a fast communicator, proactive, and always willing to help. Jason goes above and beyond with providing recommendations and support. > > The websites he’s built and implemented for us have been excellent. He has captured our business perfectly and ensured that it is user friendly on both desktop/mobile. Fantastic service! Google review Terry Bradley Director, Precision Building Inspectors > Jason and his team have been fantastic to work with from the initial website design and with the ongoing maintenance. They built us a really professional and well-designed site that represents our business well and it has been great having their continued support. > > It is nice to know someone reliable can manage our website and make sure it stays ranking on Google. They are always responsive when we need updates or changes made, and their technical expertise gives us peace of mind. Google review > “I’ve had around 10 websites developed over the years, and Jason is by far the best web developer I’ve ever worked with.” Andrew Baker Owner, Electrical Plus Mitch Taylor Director, Horton Taylor > I have been working with Jason for a year now and he is absolutely brilliant, honest and reliable. His client first approach has meant his work is always on time and to a high standard. > > Most of all he actually gets the results he says he will. Google review Grace Zhang Sunshine Mortgages > Communication with him is always smooth and effortless. The website he created for me exceeded my expectations in every way. I’m genuinely impressed with both the design and the overall structure. > > I’m looking forward to seeing what else the website can bring to me. If you’re thinking about building a website, Jason is definitely the person to go to. Google review > “Absolutely great in delivering our e-commerce website. A great experience from start to finish, and even beyond.” Harry & Maria Owner, Pots of Joy Samir Khanna Director, Professional Financial > Working with Jason @ Lucid Media on our website was a great experience from start to finish. Jason brought our vision to life with creativity and professionalism; he understood what we were after, and this could be seen in the result. > > The design is clean and modern, and the functionality is exactly what we needed. Communication was smooth throughout the entire process, and deadlines were always met. Highly recommend to anyone looking for top-tier web design and development. Google review Alex Mayo Owner, Playceholdr > I had Lucid Media do some SEO work for us and I'm super impressed with the results. Jason also took the time to educate me deeply on the topic so I didn't feel like everything was smoke and mirrors like I have had with previous agencies. Google review Britta Friedrich Manager, MagicGerman > Working with Lucid Media was an excellent experience from start to finish. They took the time to thoroughly analyse our previous website, understand our product, and align with our company goals before creating a new, professional layout and copy. > > They truly went above and beyond, exceeding expectations at every step. I genuinely enjoyed the collaboration and look forward to working with them again in the future. Google review Melitta Adam Founder, Melitta Skin > I had a call with Jason and was so impressed by how in-depth it was. He really listened, understood where I’m at, and gave me a clear action plan that I can actually use. > > It was practical, straightforward, and made me feel confident moving forward with my ads. I couldn’t recommend working with him enough. Google review > “We wanted to bring our idea for an app to life. He turned our ideas into reality.” Alana Saunders Business Manager, A T Realty Andrew Harvey Director, AES Comp > Lucid Media provides great service, quickly establishing and refining our website. They are always available to us when we need changes made. > > Expert in SEO which is critical, our company now ranks at the top of Google searches, alongside our international suppliers but ahead of other agents around the world. We totally recommend Lucid as a highly competent and committed website developer and manager. Google review Ratu Tau Trekway Shuttle > We had previously used another digital company for our website and digital marketing… things went downhill quickly, and our business suffered badly. > > Within 30 minutes, we were on a Teams meeting discussing the problems we were facing. By 2am, Jason had sent us a detailed report… By 4pm, our Google Ads were back up and running. > > Everything was turned around in less than 24 hours… seeing results that quickly was honestly incredible. > > Jason and the team at Lucid Media have helped get our business back on solid ground… Young, full of energy, passionate, and genuinely driven to help businesses succeed. Google review Alex Fladgate Owner, JunkBoss > Jason created our JunkBoss company website from start to finish. He always responded immediately, shared great ideas, and the final site looks spectacular!! > > Highly recommend to anyone looking to get their website done. Google review > “They took the time to understand our vision and business needs, translating them into a stunning, user-friendly website.” Dev Dhingra CEO, Fundmaster Isaac Smith Managing Director, PSI > Communication was insanely good, the work Jason provided me with was on a new level and blew me away. If you’re looking for someone who will go above and beyond for you then he is your man. Google review Tyler Newman Tillen Finance > From the start, Jason has taken the time to understand my business properly rather than just pushing a generic marketing setup. We’ve built out a new website, landing pages, CRM integration, Google Ads and Meta campaigns, and the attention to detail across everything has been excellent. > > What stands out most is his responsiveness and willingness to adapt quickly. Any time we’ve needed changes or seen something in the data, he’s on it straight away and is always looking for ways to improve performance rather than just letting campaigns run. > > The key difference is that he genuinely feels invested in the success of the business, not just running ads in the background. Google review > “He was really acting in our best interests and went beyond what we were expecting him to achieve.” Brianna Hoy Managing Director, PplPeople Fiona Ashford Manager, Fee Funders > When the finance company I manage, Fee Funders, changed ownership, Lucid Media took over all aspects of our IT and technology, and the impact has been outstanding. Jason quickly learned our legacy systems, implemented critical changes during the transition, and then led the development of our new software platform and reporting systems. > > Jason is exceptional across all areas of technology, both front-end and back-end. He’s practical, solutions-focused, and genuinely understands business needs as well as the technical side. Google review Lynnae Sands Manager, Windsor Industries > Jason has been awesome to work with over the last few months. Whenever we've had any sort of issue with our website, he is extremely prompt in resolving it. Very professional and helpful, I highly recommend. Google review > “Jason is exceptional, excellent communications, a highly motivated individual. Such rare traits - very happy with his development work for us!” Eddie Director, PlastiCard Joel D'leema Director, TSB Living > Jason has been awesome in the work he has done for us. He is fast, very responsive and professional. Would highly recommend. Google review J-Tip It Google review > The team at Lucid Media have provided excellent service while recently coming in to help position J-Tip It to where they need to be! > > We are absolutely blown away with their quick responses, smooth customer service and their initiative to stay 10-steps ahead at all times. Results are immediate and the cost is undeniably justified. > > If you want to be in safe hands, choose Lucid! Google review > “The site looks clean, professional, and easy to use. He made the whole process super simple and stress-free.” Aidan Fraei Agent, Ray White ## Frequently Asked Questions Got questions? We have got answers. Here are some common questions about working with us. [Ask a Question](https://www.lucidmedia.co.nz/contact/) **What makes managed hosting different from regular hosting?** Managed hosting includes proactive maintenance, updates, security monitoring, and expert support as part of the service, whereas regular hosting gives you server space and leaves everything else to you. With managed hosting, we handle the technical aspects like software updates, security patching, backup management, and performance optimisation so you can focus on running your business. Think of it as the difference between renting a building and having a fully serviced office. **Where are your servers located?** We use Australian and New Zealand-based servers to provide low latency for local visitors, which means your website loads quickly for the Kiwi audience that matters most. For businesses with international customers, we add global CDN (Content Delivery Network) coverage that serves your content from locations close to each visitor regardless of where they are in the world. This combination ensures fast load times for both your primary New Zealand audience and any overseas traffic. **What happens if my site goes down?** We monitor uptime 24/7 with automated systems that detect outages within minutes. When downtime is detected, our team is alerted immediately and begins investigation and resolution. Our hosting infrastructure includes redundancy so that many common failures are handled automatically without any visible downtime. In the rare event of a significant outage, we have recovery procedures that get your site back online as quickly as possible, and we communicate with you throughout the process. **Can you migrate my existing site from another host?** Yes, we handle migrations from any hosting provider including shared hosts, VPS providers, and other managed hosting companies. Our migration process includes a full backup of your existing site, transfer of all files, databases, and email configurations, DNS management, and thorough testing to verify everything works correctly on the new server. We schedule migrations to minimise downtime and handle the technical details so the transition is smooth for your visitors and your team. **How much does managed hosting cost?** Our managed hosting plans start from $99 a month and are tiered based on the resources your site needs, including storage, bandwidth, and the level of support included. Pricing is competitive with other premium New Zealand hosting providers but includes significantly more hands-on management and support. We offer monthly plans with no long-term lock-in, so you can scale up or down as your needs change. Book a call and we will match a plan to your website and traffic. **Do you provide email hosting as well?** We can manage email hosting alongside your website hosting, though for most businesses we recommend using a dedicated email platform like Google Workspace or Microsoft 365 for the best reliability and functionality. If your email is currently bundled with your web hosting, we help migrate it to a dedicated platform as part of the website migration process. This separation ensures that website issues never affect your email and vice versa, which is important for business continuity. **What is included in your managed hosting support?** Our support covers server-level issues, uptime monitoring, backup management, SSL certificate renewal, security updates, and performance-related requests. For websites we also maintain, support extends to CMS updates, plugin management, and minor content changes. We offer 24-hour support, with critical issue monitoring running 24/7. Every support interaction is handled by someone who understands websites and hosting, not a generalist reading from a script. **Can your hosting handle traffic spikes?** Yes, our hosting infrastructure is designed to handle traffic spikes from marketing campaigns, seasonal peaks, or media coverage without your site slowing down or going offline. We monitor resource usage and can scale server resources quickly if needed. For businesses that expect predictable high-traffic events, we can pre-scale your hosting ahead of time to ensure smooth performance. This scalability is especially important for New Zealand ecommerce businesses during peak shopping periods like Black Friday and Christmas. ## Ready to stop worrying about your server? get your free strategy session. Tell us about your managed hosting and we'll show you how we can help you stop worrying about your server. Free consultation & quote Response within 24 hours No obligation to proceed [info@lucidmedia.co.nz](mailto:info@lucidmedia.co.nz) [+64 27 582 4369](tel:+64275824369)